Information for patients

Promin and Dialachemist have teamed up to bring you a great new home delivery service. Now you can have all of your favourite Promin, Taranis & Metax XPhe Jump products delivered straight to an address of your choice.

Home delivery service

To register for this service you must speak to your dietitian.  They can register you so you can order your favourite Promin, Taranis & Metax XPhe Jump products whenever you need them.

We aim to provide a flexible home delivery service and deliveries can be made to your home, work or another convenient address.
With your permission, Dialachemist will manage your repeat prescription and deliveries are made every 4 weeks.  Your delivery will be sent via Royal Mail next day business service or with a reputable pharmaceutical courier.
Deliveries will be made Monday to Friday (excluding Bank Holidays).
You can change your delivery day to suit your plans, just let Dial a chemist know about any alterations you wish to make

Who are Dialachemist?

Dialachemist are a Lancashire based, fully General Pharmaceutical Council (GPhC) regulated online pharmacy.  We are working together to bring you this UK based service.

Information for Dietitians.

We aim to provide a flexible home delivery service and deliveries can be made to your patient’s home, work or another convenient address.

With your patient’s, parent’s or carer’s consent, Dialachemist will manage any repeat prescription.

About deliveries:

• They are made every 4 weeks
• They will be made Monday to Friday (excluding Bank Holidays)
• They are sent via Royal Mail next day business service or with a reputable pharmaceutical courier
• Changes to a chosen delivery day* can be made to suit your patient’s, parent’s or carer’s plans, they just need to let Dialachemist know in advance about any alterations they wish to make.

*It is important for Dialachemist to be aware of the best day for a delivery to be made.
If it’s likely that there will be no one at the address to receive the delivery, any information regarding where to leave the delivery (safe place), or an alternative address would be very useful.
This helps Dialachemist to ensure patient’s receive their prescription in good time.
Please ensure you complete the delivery instruction section on the registration form.

How to register:

Thank you for taking the time to register your patients with our home delivery service.
Please contact us to obtain a patient registration form and patient order form.
Complete the forms and return them to Dialachemist and your patient’s GP:

By Fax:
01254 875079

By Post:
Dialachemist,
4 Pentre Road,
Clayton Business Park,
Clayton Le Moors,
Accrington,
Lancashire,
BB5 5JB

Dialachemist will do the rest!